Wednesday, July 11, 2007

Xbox 360 Recall?

N'Gai Croal, gaming journalist for Newsweek, makes an awful good case that Microsoft should pony up and recall Xbox 360s currently in the field.

Microsoft has taken steps to address hardware failures that seem to be happening at a rate higher than 3 to 5% of the customer base, extending the warranty of any Xbox 360 to three years from date of purchase and refunding monies paid for repairs of machines serviced.

I have had my Xbox 360 since launch. I won it in the "Every 10 Minutes" promotion sponsored by PepsiCo. I haven't had any issues with my machine, but I don't put a lot of hours into gaming on the box either.

What do you think would be appropriate for Microsoft? Go with their current plan or initiate an all out recall?

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